As little as a purchase can be made with. An email address if you give one, the order details, the eSIM issued, your support messages, the data usage the network reports, and short-lived technical logs.
We do not collect your card number, your location, your contacts or the content of your communications. Buying needs no name.
The wholesale partner that issues your eSIM receives the order and the profile. They do not receive your name or your email.
No. We do not sell personal data and we do not use it for advertising.
The website uses only strictly necessary cookies, and no analytics or advertising trackers. That is why there is no consent banner to dismiss.
You can ask to see, correct or delete your personal data, or to get a copy, by writing to support@lempart.app. We answer within 30 days.
Order and payment records for seven years, because tax and dispute rules require it. Support messages for two years. Technical logs for up to 90 days.
An account you delete is removed within 30 days at the latest — the sign-in goes immediately and ordinary personal data within a week. The records above stay, without your name or email attached.
eSIMs you have already installed are unaffected by any of this and keep working until their plans end.
We never see or store your card number. The payment form belongs to Stripe, our payment provider, and your details go straight to them.
There is no card form of our own anywhere on the site, which is deliberate: a shop that types card numbers into its own page has taken on a burden it cannot carry.
Nothing is kept to charge you again, because nothing renews.
Ask us — a person answers, usually within one working day.